Privacy Policy

This policy explains how Novira Dallas (operated by Value Ventures Limited, Hong Kong SAR) collects and uses your personal information when you visit or buy from novira-dallas.com.

What we collect

Order details: your name, delivery and billing address, email, phone number and the items you buy.
Payment details: processed by our payment providers; we don't store full card numbers.
Device and browsing information: such as pages viewed, the site that referred you and your IP address, collected with cookies and similar technologies.

How we use it

To process, deliver and support your orders, including returns and refunds.
To answer your messages.
To send you marketing emails if you've agreed to receive them (you can unsubscribe at any time).
To measure and improve our website and advertising, and to prevent fraud.

Who we share it with

Only with the services that help us run the store: Shopify (our store platform), payment providers, delivery carriers and tracking services, and advertising and analytics partners such as Meta and Google. We don't sell your personal information.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing, by contacting us. Depending on where you live you may have further rights under local law, and you can complain to your data protection authority.

How long we keep it

We keep order records for as long as needed for accounting, tax and legal reasons, and other information only as long as we need it for the purposes above.

Changes

We may update this policy from time to time; the latest version is always on this page.