Terms of service

By using this website, you agree to these terms. We've written them clearly and fairly — please read them before you shop.

1. Acceptance of Terms

By accessing or using the Novira Dallas website, you confirm that you are at least 18 years of age and that you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this site.

2. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with a revised date. Your continued use of the website after any changes constitutes your acceptance of the updated Terms.

3. Products and Availability

All products are subject to availability. We reserve the right to discontinue any product at any time and without notice. Product images are for illustrative purposes and may differ slightly from the actual item received.

4. Pricing and Currency

All prices are listed in US dollars (USD) unless otherwise noted. We reserve the right to adjust prices at any time. The price displayed at checkout is the final price you will be charged.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase. Novira Dallas reserves the right to accept, decline, or cancel any order at its discretion, including cases involving suspected fraud, pricing errors, or product unavailability. You will be notified and refunded promptly if an order is cancelled.

6. Payment

We accept Visa, Mastercard, AMEX, Discover, Apple Pay, and Google Pay. Payment is collected in full at the time of purchase. All transactions are encrypted via SSL technology.

7. Shipping and Delivery

Free standard shipping is included on all US orders. Orders are processed within 1–2 business days and delivered within approximately 4–8 business days. Novira Dallas is not responsible for carrier delays, weather-related disruptions, or other factors outside our control.

8. Returns and Refunds

Our full Returns & Refund Policy governs all return and refund requests. Eligible returns are accepted within 30 days of delivery. Refunds are processed within 5–7 business days of receiving the returned item.

9. Sales Tax

Applicable sales tax is calculated at checkout based on your delivery state, in accordance with US tax law. Tax amounts are displayed before you complete your purchase.

10. Intellectual Property

All content on this website — including but not limited to text, images, logos, graphics, and product descriptions — is the property of Novira Dallas and protected under US copyright and intellectual property laws. No content may be reproduced, distributed, or used without prior written permission.

11. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any suspected unauthorized access. We reserve the right to terminate accounts at our discretion.

12. Prohibited Uses

You agree not to use this website to:

• Violate any applicable local, state, or federal law
• Engage in fraudulent, deceptive, or harmful conduct
• Transmit malware, spam, or any disruptive code
• Harvest or collect personal information of other users
• Interfere with the performance or security of the website
• Attempt unauthorized access to any part of the site or its systems
• Resell or redistribute products without express written authorization

13. Third-Party Links

Our site may include links to third-party websites for reference or convenience. We do not endorse these sites and take no responsibility for their content, privacy practices, or terms of service.

14. Disclaimer of Warranties

This website and all content are provided on an "as is" and "as available" basis. Novira Dallas makes no warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. We do not guarantee uninterrupted or error-free service.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Novira Dallas shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or purchase of our products.

16. Indemnification

You agree to indemnify, defend, and hold harmless Novira Dallas and its team from any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your use of the website.

17. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes arising from these Terms shall be resolved exclusively in the courts of Dallas County, Texas.

18. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand our data practices.

19. Entire Agreement

These Terms constitute the entire agreement between you and Novira Dallas regarding your use of this website and supersede all prior agreements, representations, or understandings.

20. Contact

Questions about these Terms? Email us at Support@novira-dallas.com.